Politique de confidentialité

Legal Notice & Privacy Policy

Legal Notice

Stratflow TPA S.à r.l. – 51, Boulevard Grande-Duchesse Charlotte L-1331 Luxembourg – +352 (0) 691 391 377
RCS number: B306516
VAT number: LU37413568
e-mail: info@stratflowtpa.com
Private limited liability company (Société à Responsabilité Limitée)

Privacy Policy

This privacy policy provides you with details on how we collect and process your personal data through your use of our website.

CONTACT FOR THE PROCESSING OF YOUR DATA ON THIS SITE

Patrick Labranche – 51, Boulevard Grande-Duchesse Charlotte L-1331 Luxembourg – +352 (0) 691 391 377
RCS number: B306516
VAT number: LU37413568
e-mail: info@stratflowtpa.com

WHAT DATA DO WE COLLECT ABOUT YOU AND FOR WHAT PURPOSE?

We collect information about you when you register or browse on our website:

By subscribing to our Newsletter or by contacting us, you provide us with your personal data and we guarantee that your data will remain confidential, secure and will not be shared with third parties without your prior consent.
We use tracking and audience measurement tools, such as Google Analytics, which collect anonymous information about your use of our website and online services, such as your IP address, connection data, details about your browser, the duration of your sessions on our site, pages viewed and navigation paths.
We use marketing tools, such as the Facebook pixel, to send you targeted advertisements on Facebook and its network of apps.
We use cookies so that you can use the site comfortably.

USE OF THE PERSONAL DATA COLLECTED

All the information collected from you on our website may be used to:

Personalise your experience and respond to your individual needs
Provide personalised advertising content
Improve our website
Improve customer service and your support needs
Contact you by e-mail
Run a contest, promotion, or survey

The purposes, legal bases and period of processing of personal data are indicated separately for each purpose of data processing (see the provisions below for a detailed description of the different purposes of data processing).

CONTACT FORMS

By contacting us by e-mail, you naturally give us your e-mail address as the sender's address. In addition, you may also include other personal information in the body of the message or in the other fields of our form.

The legal basis for the processing of personal data in this case is your consent, resulting from your initiating contact with us.

Your personal data provided in the context of contact by e-mail is processed solely to respond to your request. The content of the correspondence may therefore be archived.

On our website, you may have the possibility to subscribe to our Newsletter to receive our free content, promotions or new products related to our online activity.

To send our Newsletter, we only use the data you have provided to us, namely your first name, last name and e-mail address.

The legal basis for the processing of your personal data in connection with our Newsletter is your consent, expressed by ticking the relevant checkbox when subscribing to the newsletter. You may withdraw your consent at any time by ceasing to receive the Newsletter.

The data is processed for the duration of the Newsletter, unless you choose to no longer receive our Newsletter, in which case we will delete your data from our database within 30 days.

If at any time you wish to unsubscribe and no longer receive our e-mails, you will find an unsubscribe link at the bottom of every e-mail we send you.

You can also update your profile and the way we use the data collected in connection with our Newsletter via a link to update your preferences at the bottom of every e-mail we send you.

Finally, you also have the option to unsubscribe by simple request sent to the following e-mail address: info@stratflowtpa.com

COOKIES

We store cookies on your browser, including a Google Analytics cookie that allows us to track the pages you visit on our site only. Thanks to this system, we have access to aggregated data that does not allow us to identify you, but which helps us to know whether our service is appreciated, which pages need improvement, etc. You can object to the placement of this cookie by installing this add-on provided by Google.

We also use cookies for Facebook, Twitter, LinkedIn or Google Analytics that allow us to remind you of us again via advertisements on advertisers' sites. You can object to these cookies by following the procedures described in these guides: for Facebook, for Twitter, for LinkedIn and for Google.

STATISTICS AND AUDIENCE MEASUREMENT

We use cookies to track our website's statistics, such as the number of visitors, the type of operating system and browser used to navigate our website, the duration of your sessions on our site, pages viewed and navigation paths.

We process this data to analyse your use of our website and other online services, to administer and protect our business and our website, to provide you with relevant content and advertisements and also to measure the effectiveness of our online advertisements.

We use Google Analytics in this area. The information collected in this respect is completely anonymous and does not allow you to be identified.

For this purpose, cookies from Google LLC are used for the Google Analytics service.

The use of Google Analytics services involves the implementation of tracking code in the code of our website. This code is based on cookies, but may also use other tracking technologies.

SOCIAL NETWORKS

On our website, we have integrated certain social network features, such as sharing content on social networks and subscribing to our social profile.

The use of these features involves the use of cookies by the administrators of social platforms such as Facebook and Instagram.

INVOICING

In the case of a contractual relationship with us, and when we need to send you an invoice, please note that we also process your personal data to the extent necessary to issue an invoice.

The legal basis for the processing of your data in this case is compliance with the legal obligation to issue an invoice.

In addition, all invoices issued are included in the accounting documentation and, consequently, your data will naturally be processed as part of this documentation for the period required by law.

DO WE USE COOKIES?

Yes, because cookies improve access to our website and identify regular visitors. In addition, cookies improve the user experience through tracking and targeting of their interests. However, this use of cookies is in no way linked to personally identifiable information on our website.

Indeed, cookies allow us to:

Ensure the proper functioning of our website
Improve the speed and security of use of the website
Improve the features available on our website
Use analytics and audience measurement tools
Use marketing tools
Provide social features

COOKIE CONSENT

When you first visit our website, information about the use of cookies is presented to you.

Accepting and closing this information means that you accept the use of cookies in accordance with the provisions of this privacy policy.

You can always withdraw your consent by deleting cookies and changing the cookie settings in your browser. Please remember, however, that disabling cookies may cause difficulties in using our website, as well as many other websites that use cookies.

COOKIE RETENTION PERIOD

The maximum retention period for cookies is 26 months after their first placement on the User's device, as is the period of validity of the User's consent to the use of these cookies. The lifespan of cookies is not extended with each visit. The User's consent must therefore be renewed at the end of this period.

Purpose of cookies

Cookies may be used for statistical purposes, in particular to optimise the services provided to the User, based on the processing of information concerning frequency of access, personalisation of pages and the operations carried out and information consulted.

You are informed that we may place cookies on your device. The cookie records information relating to browsing on the service (the pages you have viewed, the date and time of the visit, etc.) which we may read during your subsequent visits.

HOW TO MANAGE COOKIES?

Several options are available to you to manage cookies. Any settings you choose may change your Internet browsing and your conditions of access to certain services requiring the use of cookies. You can choose at any time to express and modify your wishes regarding cookies, by the means described below.

USE AND TRANSMISSION OF YOUR PERSONAL DATA

The rights you have over your data

In accordance with data protection laws (GDPR), you have:

The right to request access to your personal data, rectification, erasure or restriction of processing
The right to object to processing
The right to transfer your data (data portability)
The right to erase your data
The right to withdraw your consent to the processing of personal data for a specific purpose if you have already given such consent
The right to lodge a complaint with the supervisory authority regarding the processing of your personal data

You may also request the deletion of personal data concerning you.

This does not apply to data stored for administrative or legal purposes or for security reasons.

TRANSMISSION OF YOUR PERSONAL DATA

How we protect your data

We do not sell, trade, or otherwise transfer your personally identifiable information to third parties. This does not include trusted third parties who assist us in operating our website or conducting our business, so long as those parties agree to keep this information confidential.

We may also find it necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms of use, or when required by law.

Non-private information, however, may be provided to other parties for marketing, advertising, or other uses.

We entrust the processing of personal data to the following entities:

Rgroupe SARL (trading as RCarré), with registered office at 38-40 Parc d'Activité, L-8308 Capellen, Luxembourg, for hosting the website and storing data on its servers.
EuroDNS S.A., with registered office at 24 rue Léon Laval, L-3372 Leudelange, Luxembourg, for domain name registration and management.